Privacy Policy

Last Updated: 06/24/2024

Classic Bakery, Inc. (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.classicbakery.com, and any related services provided by Classic Bakery. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

Personal Identifiers: Name, email address, phone number, billing and shipping address.
Payment Information: Credit or debit card details, billing address, and shipping address (processed via Togo Technologies, LLC).
Browsing Data: Cookies, IP address, browser type, time zone, and device type to improve your experience on our website.
Order Details: Information related to your purchases, such as product selection, order history, and delivery preferences.
Communications: Any feedback, inquiries, or customer service communications.

2. How We Collect Information

We collect information from:

Direct Interactions: When you place an order, subscribe to our newsletter, or contact us via our website or other communications channels.
Automated Technologies: Cookies and other tracking technologies collect information about your browsing activities, device usage, and location.
Third Parties: We may receive information from third-party services like Togo Technologies, LLC (for payment processing) and social media platforms (if you interact with us there).

3. How We Use Your Information

We use your personal information to:

Process Transactions: To fulfill orders, process payments, and arrange deliveries or services.
Customer Support: To respond to your inquiries, resolve complaints, and provide updates on your orders.
Marketing: To send you promotional materials, newsletters, and offers that may interest you. You can opt-out at any time by following the unsubscribe instructions.
Improve Website Experience: To analyze website traffic and usage patterns, troubleshoot technical issues, and enhance functionality.
Legal Compliance: To comply with legal obligations, such as fraud prevention, tax reporting, and regulatory requirements.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze website performance. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some features of the website may not function properly if cookies are disabled.

We use cookies to:

Remember your preferences and settings.
Understand how you use our website and services.
Analyze website traffic and performance.

You can adjust your cookie preferences in your browser settings. Please note that disabling cookies may limit the functionality of some features on our website.

5. How We Share Your Information

We may share your personal information with:

Service Providers: We use Togo Technologies, LLC for handling e-commerce, HubSpot as our Customer Relationship Management (CRM) platform, and Chase Merchant Processing to securely process your payments.
Legal Requirements: We may share your information to comply with applicable laws, subpoenas, or legal processes, or to protect the rights and safety of Classic Bakery, Inc. and our customers.
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the business transaction.

We do not sell or rent your personal information to third parties for marketing purposes.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You can request corrections to your personal data if it is inaccurate or incomplete.
Deletion: You may request deletion of your data, subject to certain exceptions under the law.
Opt-Out: You may opt-out of receiving marketing communications by clicking the “unsubscribe” link in our emails.

To exercise any of these rights, please contact us at info@classicbakery.com.

7. Data Security

We take reasonable measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13 in compliance with the Children’s Online Privacy Protection Act (COPPA). If you believe we have collected information from a child under 13, please contact us immediately, and we will take appropriate action to delete the information.

9. International Data Transfers

If you are accessing our website from outside the United States, please be aware that your personal information may be transferred to and stored in the U.S. By using our website, you consent to the transfer of your information in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy regularly to stay informed about how we protect your information.

11. Online Purchases and Payment Processing

When you make a purchase through our website, we collect personal information to process your order. This includes:

Payment Information: Credit or debit card details (processed securely by Togo Technologies, LLC or Chase Merchant Processing), billing address, and shipping information.
Transaction Data: Details of your purchase, order history, and any customer service interactions related to the transaction.

We use Chase Merchant Processing and Togo Technologies, LLC to securely process your payments. Both comply with the Payment Card Industry Data Security Standard (PCI DSS) to ensure the security of your payment data. Please note that the collection and use of your information by these providers are governed by their respective privacy policies.

For more details on their privacy practices, you can review their policies here:

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

9204 Gaither Rd
Gaithersburg, MD 20877
301-948-0449
info@classicbakery.com